Introduction

We are seeking a Clergy Housing Manager who will be responsible for leading and overseeing the delivery of an effective, customer-focused housing service for clergy and their families. Central to this role is supporting the DBF’s strategic aim to transform clergy housing from a reactive cost pressure into a proactive, customer‑focused, well‑managed, and evidence‑led service that improves clergy wellbeing, supports recruitment and retention, and delivers sustainable long‑term value.

 The postholder will manage and develop the Clergy Housing team, ensuring high performance, wellbeing, and clear service delivery plans. They will take operational responsibility for maintaining safe, warm, and well-maintained homes across the housing portfolio, ensuring compliance with all statutory requirements and driving continuous service improvement.

Job Summary:

The Clergy Housing Manager will lead the delivery of a high-quality housing service, supporting transformation of the current provision into a proactive, customer-focused, and evidence-led model that supports clergy wellbeing and long-term sustainability. This will include:

1. Service Delivery & Management: Lead and oversee a safe, compliant, and customer-focused housing service for clergy, managing the team, contractors, budgets, and property standards to ensure homes support clergy wellbeing and effective ministry. 

1. Transformation: Drive the development of a well-managed, evidence-led housing service that strengthens recruitment and retention while achieving financial and environmental sustainability.

Duties and key responsibilities:

Key responsibilities and tasks include:

1. Leadership & Team Management
2. Lead, manage, and develop the Clergy Housing team to deliver an effective day-to-day housing service.
3. Provide regular one-to-one supervision, monitoring wellbeing, performance, and workload.
4. Set clear plans and priorities to ensure consistent and high-quality service delivery.
5. Service Delivery & Clergy Support
6. Ensure delivery of a customer-focused housing service, providing safe, warm, and suitable homes for clergy and their families.
7. Oversee clergy housing allocations, including working with the Vocations team on curate housing.
8. Maintain clear and professional communication with clergy, including regular updates, bulletins, and website content.
9. Property Management, Maintenance & Compliance
10. Oversee property repairs and maintenance, including reviewing schedules of work, comparing quotes, and approving works in line with budget and quality standards.
11. Ensure all statutory and regulatory compliance requirements are met (e.g. gas safety, electrical testing, EPCs, asbestos).
12. Hold contractors accountable for quality and completion of works.
13. Build and maintain a reliable contractor portfolio, with annual performance and compliance reviews.
14. Financial Management & Value for Money
15. Manage relevant budgets, ensuring effective allocation of resources and value for money.
16. Approve invoices following satisfactory completion of works.
17. Attend finance review meetings and contribute to budget monitoring and forecasting.
18. Data, Systems & Reporting
19. Maintain accurate property and asset data, including repairs, compliance, ownership, and costs.
20. Oversee use of systems such as the property database and Fixflo to track performance and reporting.
21. Produce reports on KPIs, budget, compliance, and property portfolio performance to support evidence-based decision-making.
22. Strategy, Projects & Continuous Improvement
23. Lead and contribute to strategic initiatives, including Net Zero programmes and funding opportunities (e.g. SMIBB).
24. Identify and implement improvements to policies, processes, and service delivery.
25. Ensure all policies are up to date, compliant, and consistently applied.
26. Stakeholder & Partnership Management
27. Manage relationships with Revive and Ad Hoc Guardians
28. Liaise with key stakeholders including insurers (e.g. EIG), grant providers (e.g. Marshall’s Charity), and internal teams.
29. Support pastoral and legal processes, including providing property ownership information and input into pastoral schemes.
30. Build strong relationships with the Clergy Housing Committee and its Chair, providing regular updates and strategic input.
31. Governance, Meetings & Collaboration
32. Attend and contribute to key meetings, including finance reviews, Net Zero committee, and housing governance groups.
33. Work collaboratively with internal departments (e.g. assets, buildings, vocational teams) on planning and property strategy.
34. Team-Wide Responsibilities

(All Clergy Housing team members contribute to:)

• Managing compliance and health & safety requirements across the housing portfolio.
• Maintaining the asset register and property database.
• Supporting clergy moves and housing planning with senior stakeholders.
• Monitoring repairs and works through regular team meetings and reporting.
• Contributing ideas to improve clergy housing provision and future strategy.

In addition, the postholder will support and contribute to the delivery of the major housing upgrade programme funded through the Diocesan Investment Programme, while undertaking such other duties as may be reasonably directed.

FOR FURTHER DETAILS AND PERSON SPECIFICATION PLEASE SEE ATTACHED RECRUITMENT PACK

Applications will be reviewed on submission.