Office Administrator with Micah Liverpool

Overview

Fixed term contract for 6 months

The main aim of the role is to manage and maintain databases for all of Micah Liverpool activity including Volunteer Programme, foodbank & Community Markets. The post holder will be responsible for contacting Recruitability programme participants predominantly via telephone but also face-to-face and through email. 

Introduction

Micah Liverpool is a social justice charity that has been set up by Liverpool Cathedral, Liverpool Metropolitan Cathedral of Christ the King and St Bride’s Church to relieve Liverpool residents from social injustice and poverty. We are currently running projects to combat unemployment and deliver emergency food aid and affordable food.

Main Responsibilities

• Be enthusiastic and professional and deliver a high standard of customer service
• Contacting volunteers by phone, e-mail or face-to-face
• Manage Data for Foodbanks, Recruitability Programmes and Community Markets
• Manage/Maintain databases

The Ideal Candidate

We are looking for someone who is a great ambassador with exceptional customer service skills and enjoys working with other team members and the wider team in the Cathedral.

What we offer:

• A varied role with support to learn and to put your skills in to practice
• You will be a part of a friendly team with a shared sense of purpose
• 25 days annual leave
• Non-contributory pension scheme with generous employer contributions (additional voluntary contributions may be made)
• Employee Assistance Programme giving you 24-hour access to support for your health and wellbeing
• A supportive culture with core values of Integrity, Inclusivity, Dynamic and Excellence
• Employee discount in Cathedral shop and bistro
• Free on-site parking, secure bike storage and easy access to public transport

Liverpool Diocese and Cathedral are committed to treating our whole community with dignity and respect. We desire to represent diverse identities within our community whether this be by race, culture, religion, sexual orientation, gender, disability or social background of each person to ensure they fulfil their potential within a proactive, loving and caring environment. 

About us

Encounter Liverpool Cathedral

Liverpool Cathedral is a place of spiritual and cultural significance for the city and region of Liverpool. From its foundation in the early part of the 20^th century it has existed as community and building built by the people, for the people to the glory of God.

Liverpool Cathedral is more than an iconic Grade 1* listed building. It’s a vibrant, active place that the people of the city, regions and world encounter in many ways. So alongside those who come for one of our daily worship services, people may encounter us for a gala dinner or a school trip. A tourist may visit us or we could be hosting an awards ceremony or graduations. People encounter us in many ways. But in each way, we hope they encounter a warm welcome and sense of God.

As part of their visit we believe everyone will encounter:

• Inspiring Christian worship

• A breathtaking experience

• A community committed to justice and mercy

• A safe, generous place in joy and sorrow

 • A dynamic community of staff and volunteers

               • A God who knows and loves you.

Working for Liverpool Cathedral will bring you into a community that seeks to make those encounters happen. You will be someone who can subscribe to, and live out, our values of excellence, dynamic, integrity and inclusive. You will have the benefits of working in a landmark building with colleagues who are serious about the work life balance with generous holiday allowances and access to an Employee Assistance Programme. We have a strong working partnership with the Diocese of Liverpool bringing extra support to our activities.

For more information about Liverpool Cathedral go to www.liverpoolcathedral.org.uk

Liverpool Cathedral Values 

Our values underpin the culture of working for Liverpool Cathedral, they are:   

Integrity: This means we act honourably and truthfully and display consistency of character. We show respect to all recognising how we speak and act affects others. We uphold high standards and are accountable for our behaviour.

Inclusivity: This means we actively co-operate with one another and value our differences and solve problems by listening and finding solutions together, always treating everyone fairly and promoting participation. We create a culture of warmth and belonging, where everyone is welcome.

Excellence: This means we go that ‘extra mile’ and follow through on our commitments and consistently deliver the highest quality of service to all. We demonstrate professionalism and have high expectation of each other being committed to teamwork, sharing knowledge, resources and skills.

Dynamic: This means we actively embrace change, welcome progress and display enthusiasm, passion and enjoyment for our work. We are innovative, open minded and willing to adapt; and we use our drive and commitment to energize, engage and inspire others. 

For an informal discussion about this role please contact

Closing date [  ] 2022. Interviews will be held on [  ] 2022.