Central Services Administrator

Overview

This is a fixed term contract to cover a period of maternity leave.

All applications will be reviewed on their submission.

Introduction

The Central Services administration team is a key central support function that provides excellent services to key stakeholders within our Diocese including parishes, schools, volunteers, and internally in supporting departments within other Diocesan delivery teams.

The aim is for Central Services is to:

• achieve a high standard of customer satisfaction and engagement with stakeholders
• reduce the time and resource spent on processes by making it easier for staff and parishes
• achieve flexibility within staff to adapt to current and future organisational needs
• create a culture of continuous improvement within tight expenditure limits
• enable staff within the team to achieve greater skills and training to enhance their roles

Equality, Diversity and Inclusion 

Liverpool Diocese is committed to treating our whole community with dignity and respect. We desire to represent diverse identities within our community whether this be by race, culture, religion, sexual orientation, gender, disability or social background of each person to ensure they fulfil their potential within a proactive, loving and caring environment.   

Main Responsibilities

• Diary Management

• Hospitality

• Call and enquiry management

• Contact management

Additionally, you will be responsible for one or more of these lead areas which may change according to organisational need:

• Safeguarding APR administration
• Vocations
• Resources
• Education
• Clergy Housing
• Carbon Net Zero
• Disability Advisory Group

The Ideal Candidate

You'll be someone with proven administration and excellent communication skills. You are a great team player who is respectful of colleagues and can recognise the wider needs of the organisation. And be in sympathy with the aims and ethos of the Church of England and fully support and uphold the values of the Diocese of Liverpool. 

Please see the full job description and person specification attached.

What we offer:

We are a small, supportive team offering a flexible approach. We have adopted a hybrid model balancing office based with home-based working. We are serious about the work life balance with generous holiday allowances, free staff on-site carparking, staff discount within our Cathedral shop and bistro and access to an Employee Assistance Programme. 

About us

About the Diocese of Liverpool

The Diocese of Liverpool is the Church of England in a corner of the north west with churches from Southport to Widnes; Wigan to Warrington and throughout the city of Liverpool all working their hardest to fulfil our vision of asking God for a bigger church making a bigger difference with more people knowing Jesus and more justice in the world. As we work towards that vision we have four priorities

1. Introducing people to Jesus
2. Deepening discipleship
3. Developing Christian leaders
4. Working for justice

The diocesan offices provide essential support services to our parishes with many specialist staff offering expert support to our frontline parishes. We have a reputation for being a creative organisation securing national church backing for a range of innovative projects.

Diocesan staff have a strong working relationship with Liverpool Cathedral and our offices sit in the shadow of this magnificent iconic building.

For more information visit our website www.liverpool.anglican.org

Liverpool Diocese Values  

Our values underpin the culture of working for the Diocese of Liverpool at St James House.  

Our values are: 

Dynamic: This means we are creative, open minded and willing to adapt for the good of the organisation. We make things happen, embrace and drive change and do great things with enthusiasm, passion and enjoyment.  

Respectful: This means we respect and value the contribution of all colleagues and treat each other and those we serve with respect, courtesy and warmth. We try to respond promptly and appropriately to requests from others 

Professional: This means what we do, we do well and perform to the best of our ability, ensuring our knowledge is kept up to date. We demonstrate a ‘can-do’ attitude and take ownership of issues, aiming to exceed expectations 

Collaborative: This means we willingly share ideas, knowledge, expertise and experience and seek to understand and work with other teams. We help, support and guide each other, believing we do it better together.