Payroll Officer

Do you have high attention to detail, the ability to work under pressure and enjoy working as part of a team? If so, then why not consider joining our payroll team here at the National Church Institutions?  

In this role as Payroll Officer, you will undertake end-to-end payroll administration tasks and work within an agreed control framework and in line with agreed monthly timetables and service levels to deliver payroll processing for all relevant payrolls. 

Even if you don’t have payroll experience, this could be an exciting opportunity to learn something new as we will offer full training and the potential that you could do a Level 3 payroll qualification whilst working.  

We are hosting a webinar on Thursday 19th June 12:00-12:45pm, where you can find out more about this role and life at the NCIs. To register, please follow this link.

In this role you will: 

• Act as a first point of contact for payroll-related queries.
• Process end-to-end payroll (starters, leavers, changes, variance checking etc).
• Respond to enquiries (by phone, email, online) from payees and payroll customers on a timely basis, demonstrating high levels of customer service.
• Undertake payroll processing tasks including PAYE, NI, student loans, childcare vouchers, cycle to work scheme, parental leave, statutory payments, court orders, GAYE, other personal deductions, and tax year start/tax year end, etc.
• Be proactive to meet payroll deadlines. 

 To be successful in this role, you’ll need to:  

• Demonstrate initiative to work independently and also part of a team.
• Have a can-do attitude and willingness to learn. 
• Have meticulous attention to detail with a high degree of accuracy. 
• Very good numerical skills, able to undertake calculations with confidence and spot errors. 

• Good IT skills, with accurate and quick data entry/ keyboard skills. 
• Confident, polite, service-orientated approach, able to offer excellent customer service. 
• Able to identify priorities and plan and organise daily work routines. 
• Ability to work well and effectively under pressure to meet strict deadlines. 
• Able to communicate clearly verbally and in writing. 
• Experience of working with systems. 
• Experience of dealing with a large and varied customer base. 
• Experience of working in a collaborative, team environment. 

Please note, this is a hybrid role with the expectation to work from the office in Church House, London at least 1 day per week (currently on Tuesdays).